Reference

Privacy Policy: What We Store and Why

You get the short version up front: exactly what tk366bet records when you register, what a bKash, Nagad or Rocket payment leaves behind, and how to have a detail corrected or cleared. Read it on your phone in a couple of minutes.

Phone-first sign-inWallet reference recordsCookie choicesRequests answered by support
tk366bet Privacy Policy: What We Store and Why
DATA REQUEST DESK

Where to Send a Data Request

Privacy requests do not go into a void with us. You message, we send a code to the number on your account, and the same thread carries the answer back to you. When the question is about money, bring the wallet reference and the agent pulls the exact record instead of guessing at it. Bangladesh support handles these, in the language you write in.

Team online

In-app live chat

Open your account, tap Help, and pick the privacy option so the chat routes to a Bangladesh agent who can already see your account wallet and the payment reference you are asking about.

Privacy email

Write to the address on our contact page with the subject line Data Request, your registered mobile number and the change you want. We reply to the same inbox after the code check.

Wallet reference check

If the question is about a payment, open your bKash, Nagad or Rocket app first and copy the transaction ID. Give that ID in chat and the agent finds the record straight away.

HOW WE PROTECT IT

How We Guard Your Account Records

The account you carry on your phone is protected in layers: a one-time code at sign-in, a fresh check when an unfamiliar handset shows up, and a wallet page that only loads after both. Cookies are split into what the site needs and what it does not. Retention follows local rules rather than one blanket period. Ask, and we explain each layer in plain words.

Sign-in checks

Every login starts with the mobile number you registered and a one-time code sent to that handset. If a new device appears, we ask for the code again before wallet balances show.

Cookie control

Essential cookies keep your session alive between the lobby and the wallet page. Anything used for measuring traffic is optional, and you can block it in your browser without losing access.

Retention windows

We keep account, payment and bet records while your account is open, then for the stretch our accounting and local legal duties require. Session logs and device identifiers clear far sooner than that.

Access and changes

You can ask for a copy of your data, a correction, or deletion where the law allows. Support verifies you with the code sent to your phone before any record is changed.

Privacy Questions We Get Daily

These are the ones our Bangladesh desk answers most often about account data. If yours is not listed, send it through live chat and we will answer it the same way — plainly, without policy language. What we can lawfully store, and where the site is available, depends on your local law and the regions we can serve.

Your name, mobile number, date of birth, the reference number from your bKash, Nagad or Rocket transfer, plus the device and browser you signed in from. That is what keeps the account wallet accurate.

No. You complete the transfer inside your own wallet app, so the PIN never reaches us. We receive only the transaction reference and the amount that lands against your account.

Yes. Essential cookies keep you signed in, and you can block the measuring ones in your browser settings. The lobby and wallet still load, though a page may ask you to sign in again.

Message Bangladesh support from the app and say you want a copy of your records. We send a code to your registered number, you confirm it, and we reply with what we hold.

While your account is open, and afterwards for as long as our accounting and local legal duties require. Exact periods vary with where you live and which regions we can serve.

Use live chat or the privacy email address and ask for the change. Removal is possible where local law allows it; where a record has to stay, we say why and for how long.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.